Cerberus Helpdesk Appliance

Cerberus Heldesk is a full featured helpdesk and ticket tracking system.

Main  Cerberus Heldesk Website -- http://www.cerberusweb.com/

I put the Cerberus Heldesk Appliance  together after having to install the software on a linux server myself after fighting with the install to get it the way I wanted it.  I knew after all of the trouble I had that not just any user could download Cerberus Heldesk and get it installed easily so why not create a version that any user could download and run without any complicated setup.

To create the  Cerberus Heldesk Appliance  I used rBuilder Online by rPath they allowed me to simply package and spin a custom Linux distribution focused around the  Cerberus Heldesk application. Another really cool feature of rBuilder Online is it allows me to serve the image in many formats:

Xen
Microsoft (R) VHD Virtual Server
VMware (R) Virtual Appliance
VMware (R) ESX Server Virtual Appliance
Installable CD/DVD
Demo CD/DVD (Live CD/DVD)
Amazon Machine Image

This gives the end user the ability to choose what image type best fits for them.

Download Images from the rPath rBuilder project site : http://www.rpath.org/rbuilder/project/cerberus/

Currently the Cerberus Heldesk Appliance utilizes Cerberus Helpdesk version 3.5.1

For Support with Cerberus please see go to the main Cerberus Helpdesk Support --  http://www.cerberusweb.com/support.php

For support with the Appliance you can email me here -- Cerberus Helpdesk Appliance Email